Shipping Policy
Shipping Policy for BureauBay.com
Effective Date: October 22nd, 2025
Our Fulfillment Model (Just-In-Time):
At BureauBay, we operate on a Just-In-Time fulfillment model. This means we partner directly with vetted suppliers worldwide to source high-quality products at the best possible prices. To maintain this efficient and cost-effective approach, your order is shipped directly from our suppliers’ fulfillment centers to your address.
We’re committed to delivering your orders quickly and reliably. This Shipping Policy outlines shipping options, delivery timelines, and other relevant information.
- Free Shipping Eligibility
We offer free standard shipping on all eligible orders.
- Shipping Options & Delivery Times
We currently ship only to United States and Canada.
Shipping Method | Estimated Delivery Time | Cost |
Standard Shipping | 3–6 business days | Free |
Expedited Shipping | 2–3 business days | Based on weight |
Overnight Shipping | 1–2 business day (Mon–Fri) | Carrier rate |
- Order Processing Time
Orders are processed within 1–2 business days after payment confirmation, excluding weekends and holidays. You will receive a tracking number once your order ships.
- Carrier Partners
We use trusted carriers, including UPS, FedEx, USPS, and many more. Carrier selection may vary depending on destination, item size, and availability.
- Delivery Issues
If your package is lost or delayed:
- Check your tracking number first
- Contact our customer service team at support@bureaubay.com
We will work with the carrier to resolve the issue. Please notify us within 10 business days of the expected delivery date.
- Address Accuracy
Customers are responsible for providing accurate shipping details. Orders with incorrect or incomplete addresses may be delayed or returned. Re-shipping fees may apply.
- P.O. Boxes & Military Addresses
We ship to P.O. Boxes and APO/FPO addresses via USPS only. Delivery times may be extended.
- Contact Us
For shipping-related questions:
Email: shipping@bureaubay.com
Mailing Address:
BureauBay.com USA Shipping Dept., 5798 Ontario Mills Pkwy, Ontario, CA 91764, USA
BUREAUBAY.COM Canada Location: 9 Royalcrest Rd Unit #9, Etobicoke, ON M9V 2L6, Canada.
