Shipping Policy
Bureaubay.com ships orders worldwide, with a focus on U.S. and Canada. We also support deliveries to Mexico and select international destinations, including Europe, Asia, and Australia.
Processing Time:
Orders are processed Monday through Friday.
Standard shipping within the U.S. and Canada: 3–6 business days.
International shipping may take longer depending on location.
Shipping Rates:
Flat rate: Free shipping for all orders within the U.S. and Canada.
International shipping costs vary based on destination and will be displayed at checkout.
Fulfillment Locations
- Canada (HQ): U9, 9 Royalcrest Rd, Etobicoke, ON M9V 2L6
- USA (Registered): 30 N Gould St Ste 7001, Sheridan, WY 82801
- Partner Fulfillment (authorized): 5798 Ontario Mills Pkwy, Ontario, CA 91764 — partner-operated; not open for public pickup.
Orders may ship from our warehouses or authorized partner facilities, depending on product availability. All fulfillment centers are secure and professional
Tracking
Tracking numbers are emailed once the order ships. If you do not receive tracking details within two business days of shipment, contact support@bureaubay.com.
Last updated: November 25, 2025